Managed Security
Somebody is watching. Somebody answers.
A SOC monitoring your environment 8/5 or 24/7, with your endpoint detection and your identity threat detection run as a managed service — tuned, watched and acted on, rather than installed and forgotten.
The service
Three things we run for you
The SOC
Monitoring across endpoint, identity, network and cloud, with detections triaged by a person before they reach you. When something is real you get a call and a recommended action, not a forwarded alert email.
- Alert triage and investigation
- Detection tuning as your estate changes
- Containment under an agreed response plan
- Reporting you can put in front of a board
EDR management
Your endpoint detection platform deployed to full coverage, kept at a current agent version, and tuned against your real software so exclusions are deliberate rather than a way of silencing something inconvenient.
- Rollout and coverage gap chasing
- Policy and exclusion management
- Threat hunting across collected telemetry
- Isolation and rollback when it is warranted
ITDR management
Identity is where most intrusions now start, so it gets its own watch: sign-in behaviour, token and session abuse, privilege changes, and the conditional access policy that is supposed to be stopping all of it.
- Sign-in and session anomaly detection
- Privileged and admin account monitoring
- Conditional access and MFA policy review
- Response to compromised accounts
Coverage hours
8/5 or 24/7
The tooling runs continuously either way, and both tiers cover the same scope. The difference is when a human is reading what it produces.
| 8/5 | 24/7 | |
|---|---|---|
| Hours | Business hours, Monday to Friday | Every hour of every day, including weekends and holidays |
| Best when | Your operation runs on a normal working week and out-of-hours issues can wait for the morning | You run shifts, multiple time zones, or systems where an overnight problem is a next-day outage |
| Escalation | Named engineer during business hours, on-call path for anything we agree is critical | Live escalation path at any hour, with the same named engineer owning the follow-up in the morning |
| Reporting | Monthly, plus a regular review | Monthly, plus a regular review |
More from AIONYX
The rest of what we do
Managed IT
A remote helpdesk for everything your people touch to get work done — laptops and desktops, Microsoft 365, printers, the network, and the vendors behind them. Available 8/5 or 24/7.
Security Assessment & Compliance
Security assessments and audits that tell you where you actually stand, and hands-on help reaching a compliance framework and staying inside it once the certificate is on the wall.
AI Agents as a Service
AI agents built around how your business already works — scoped to a real job, connected to your systems, and handed over with the access model and logging an auditor would expect.
Process Automation as a Service
We map a process end to end, cut what does not need doing, then use AI to automate what is left across the tools you already own.
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